Tell us about your vehicle
Include the registration, make, model and year, along with warning lights, symptoms and the service you need. Tell us about any previous repairs, software changes or aftermarket parts relevant to the issue.
Confirm compatibility first
Coding, programming, retrofits and lithium battery resets are vehicle-specific. We need to assess your vehicle and the requested work before confirming availability or a price.
Read our service policies
Please read our Terms & Conditions before booking, including the manufacturer login payment policy and checks for stolen or flagged modules.
Agree the work and appointment
Wait for confirmation of the work, price, appointment time and workshop address before travelling. An enquiry or payment alone does not reserve an appointment.
Bring the right documents
For keys, immobilisers or other security-related work, ask which identity and vehicle documents are required. If you are arranging work on someone else’s vehicle, tell us in advance so we can confirm the necessary authorisation.
Prepare for your visit
Bring all available keys and any relevant fault reports. Let us know if the vehicle cannot be driven, the battery is flat, or recovery is needed. Check arrival arrangements and the expected time required with us.
Questions or a change of plans?
Contact us before your visit if symptoms change, you are unsure which service to choose or you need to rearrange. Any applicable service and payment terms will be confirmed before work is agreed.